Privacy Policy
Your privacy matters to us. This policy explains exactly what data Code Wingz collects, why we collect it, how we use it, and the rights you have over your own information.
Who We Are
Code Wingz is a digital product studio headquartered in Township, Lahore, Punjab, Pakistan. We specialise in cross-platform mobile app development using Flutter, AI and machine learning integration, scalable backend engineering, and UI/UX design for startups, SMEs, and enterprise clients worldwide.
This Privacy Policy applies to all information collected through our website at codewingz.com, our project quotation forms, email communications, client onboarding processes, and any other services we provide (collectively, the “Services”).
By accessing or using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of our Services.
Information We Collect
We collect information in two primary ways: directly from you when you interact with us, and automatically when you use our website.
| Category | Examples | Source |
|---|---|---|
| Identity | Full Name, Company name job title | Your provide this directly |
| Contact Data | Email address, phone number, WhatsApp | You provide this directly |
| Project Data | Project brief, budget range, timeline, feature requirements | You provide via quotation forms |
| Technical Data | IP address, browser type, device info, OS version | Automatically via your browser |
| Usage Data | Pages visited, time on page, referral source, clicks | Automatically via analytics tools |
| Communications Data | Emails, messages, meeting notes, project files you share | You provide directly during engagement |
| Financial Data | Invoice records, payment references (we do not store card numbers) | Transaction process |
How We Use Your Information
We use the information we collect for the following specific purposes only. We do not sell your data to third parties for marketing purposes, ever.
To respond to your inquiry, project brief, or quotation request in a timely manner
To draft, negotiate, and execute client contracts and service agreements
To deliver the digital products and services you commission from us
To send project updates, milestone notifications, and deliverable files
To issue invoices and process payments for completed work
To provide post-launch support, bug fixes, and maintenance services
To improve the quality, performance, and content of our website and services
To comply with applicable laws, regulations, and legal processes
To send occasional updates about new services, case studies, or company news — only if you have opted in and only with your ability to unsubscribe at any time
To protect the rights, property, and safety of Code Wingz, our clients, and the public
Legal Basis for Processing
Where applicable under data protection laws (including GDPR for EU/EEA residents), we process your personal data on the following legal grounds:
processing necessary to fulfil a service agreement or pre-contractual steps you request (e.g. preparing a project proposal)
processing necessary for our legitimate business interests, such as improving our services and maintaining security, provided these are not overridden by your rights
where you have given clear, specific, and freely given consent (e.g. subscribing to our newsletter or accepting non-essential cookies)
where processing is required to comply with a legal obligation (e.g. retaining financial records for tax purposes)
Sharing Your Information
We do not sell, trade, rent, or share your personal data with any third party for commercial gain. We may share data only in the following limited circumstances:
Trusted third-party tools we use to operate our business — including Google Workspace (email), Notion (project management), Figma (design), GitHub (code hosting), Stripe/bank transfers (invoicing), and Google Analytics (website analytics). Each is bound by strict data processing agreements.
Freelance designers, developers, or specialists who may work alongside our team on your specific project. These individuals are bound by confidentiality agreements and only receive the minimum data necessary to complete their scope of work.
If required by law, court order, or government authority, or to protect the rights, property, or safety of Code Wingz, our clients, or the public.
In the unlikely event of a merger, acquisition, or sale of assets, your data may be transferred to the succeeding entity, which will honour the commitments in this policy.
Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to improve your browsing experience and help us understand how visitors use our site.
| Category | Purpose | Can You Optout? |
|---|---|---|
| Strictly Necessary | Core website functionality security and session management | No-required to use the site |
| Analytics Data | Google Analytics - page views, traffic sources, device info (anonymised) | Yes - via cookie settings |
| Preference Cookies | Remember your language or display preferences | Yes - via cookie settings |
| Marketing Cookies | We currently do not use marketing or retargeting cookies | N/A |
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes described in this policy or as required by law.
Retained for 12 months from last contact if no project engagement begins
Retained for the duration of the project plus 3 years post-completion for support and warranty purposes
Retained for 7 years in compliance with Pakistani tax and financial record-keeping regulations
Retained for 3 years, then securely deleted unless part of an ongoing legal matter
Retained for 26 months (Google Analytics default), then purged automatically
Your Rights
Depending on your location, you may have the following rights regarding your personal data. We honour these rights for all users, regardless of geography.
Request a copy of the personal data we hold about you, free of charge, within 30 days
Request correction of any inaccurate or incomplete personal data
Request deletion of your data where we have no legal obligation to retain it
Request that we limit how we use your data while a dispute is resolved
Request your data in a structured, machine-readable format so you can transfer it elsewhere
Object to processing based on legitimate interests, including direct marketing at any time
Withdraw consent for any processing based on consent, at any time, without penalty
File a complaint with your local data protection authority if you believe your rights have been violated
Data Security
We take the security of your data seriously and implement industry-standard technical and organisational measures to protect it from unauthorised access, accidental loss, destruction, or disclosure.
All website traffic is encrypted via HTTPS / TLS 1.2+
Client project files and communications are stored in password-protected, access-controlled systems
Internal team access to client data follows a principle of least privilege – only team members who need specific data to do their job can access it
We use two-factor authentication (2FA) on all critical business accounts and tools
Regular security reviews of our tools, hosting environments, and processes
We sign NDAs with clients on request before any sensitive project information is shared
Third-Party Links
Our website may contain links to external websites — including client portfolio case studies, technology partners, social media platforms, and third-party tools. These sites have their own privacy policies, which we do not control and are not responsible for.
We encourage you to review the privacy policy of any third-party site you visit via a link on our website. Our Privacy Policy applies solely to information collected through Code Wingz's own website and Services.
Children's Privacy
Our Services are not directed at, designed for, or intended to be used by individuals under the age of 16. We do not knowingly collect personal data from children under 16.
If you are a parent or guardian and believe your child has provided us with personal data without your consent, please contact us immediately at codewingz@gmail.com. We will delete the information promptly upon verification.
International Data Transfers
Code Wingz is based in Pakistan and works with clients across the world, including in the United States, European Union, United Kingdom, UAE, and Asia-Pacific region. When you provide data to us from outside Pakistan, your data may be transferred to, stored, and processed in Pakistan.
For clients in the EU/EEA, we acknowledge our obligations under the GDPR. Where we transfer data outside the EEA to processors, we ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) or equivalent mechanisms.
By using our Services, you consent to the transfer of your information to Pakistan and to other countries where our service providers operate, subject to the protections described in this policy.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:
Update the "Last Updated" date at the top of this page
Notify active clients and subscribers by email at least 14 days before the changes take effect
Post a prominent notice on our website homepage for 30 days following significant changes